WE TAKE CARE OF YOUR SEARCH FROM START TO FINISH
The UK Adoption Tracing Service have compiled these Standards to ensure that the service remains of excellent and sound quality by:
- Replying to all initial email enquiries within one working day
- Emailing the result of the initial in-depth assessment within five days
- Giving an informed and honest reply regarding the possibilities of an adoption search
- Working within the guidelines agreed with the enquirer i.e. aspects of confidentiality, requested report dates, or particular agreed directives
- Disclosing information only to the enquirer or other persons named by the enquirer
- Answering any emails whilst the search is in progress within two working days
- Supplying interim reports which contain a summary of work carried out but not the final results of the work
- Ensuring that each search is prolific by drawing on all resources available including adoption papers
- Continually working on a search until its completion i.e. where all avenues, to the best of the researchers knowledge have been pursued and exhausted, and where either a current name and address has been found or a full report detailing all the findings of the search is disclosed
- Providing a clear, detailed final report on completion of a search
- Ensuring that resources/information/links about any issues that may arise from information uncovered in a search are current and available
- UKATS offer an intermediary service by a qualified and registered intermediary on completion of a search